How Transactions Work
The way watch deals are done today is manual and fragmented. Collected exists to give dealers the infrastructure they’ve been missing, so they can focus on buying and selling more. We turned the unwritten process into a clear, standardized flow that protects both sides and builds your business with every transaction.
Here’s how every transaction on Collected moves through that flow, step by step.
1. Listing
Every watch added to your Inventory defaults to Off-Market. From there, you decide whether to keep it private or make it public.
Off-Market Run discreet deals with top clients and move special pieces quietly while Collected manages the busy work.
Listed With one click, your watch goes public. It appears on your Dealer profile and the Collected marketplace: structured and discoverable.
2. Contract
When it’s time to lock in a deal, move the watch into Contract. Collected generates the sales agreement and lays out the essentials for you:
The parties to the sale (buyer, seller, item)
Transfer of ownership upon receipt
Shipping responsibilities (seller determined)
Payment method
Inspection period (standard 72 hours)
Return policy
As the Dealer, you stay in control. You decide whether to require ID verification, how payment will be handled, and what terms to adjust. Every sales agreement is stored in your records so your reporting and CRM stay complete without any extra effort. Sale agreements turn handshake deals into structured commitments—benfitting both sides.
3. Payment
Once signed, and verified if required, Collected automatically sends your payment details to the buyer. We never touch the money. You stay in control.
Payment stage serves as your checkpoint: funds in, or time to relist? Every outcome feeds your sales data, showing you what has been paid, what is still open, and how to keep deals moving.
4. Shipping
Add tracking and the buyer is instantly notified. They can follow the watch in transit, you cut down on back-and-forth, and logistics are recorded automatically.
You set your preferred shipping method during onboarding, but every sale is flexible. Terms can be adjusted on a deal-by-deal basis, with options ranging from standard carriers to secure methods like armored car delivery.
5. Sold
Once delivered and accepted, or once the inspection period passes, you close out the deal. At that point:
Sales data flows into your analytics and CRM
Ownership transfers to the buyer’s Vault
Sales agreements and invoices are archived for both parties
Buyers can share their new piece with the community or securely manage their collection in private
Every sale not only closes cleanly—it strengthens your business with every transaction.
